Terms & Conditions of Service

Last Updated: October 2026

1. Independent Service & Trademark Disclaimer

PhoneLibre is an independent mobile device unlocking and technical assistance service. PhoneLibre is not affiliated with, endorsed by, or an authorized service provider of Apple Inc., Samsung, Motorola, Google, LG, T-Mobile, Metro by T-Mobile, Sprint, AT&T, Verizon, DISH Wireless, or any other phone manufacturer or wireless carrier. All third-party product names, brand names, and trademarks referenced on this website are the property of their respective owners and are used solely for factual compatibility identification.

2. Lawful Ownership & Eligibility Requirement

By requesting any service from PhoneLibre via WhatsApp (+1 402 629 1297), you represent and warrant that you are the lawful owner of the mobile device or have explicit authorization from the lawful owner.

We do not unlock stolen devices or provide services intended to evade law enforcement or property rights.
Our Clean iCloud / Activation Lock assistance and verified device-ownership assistance services are strictly limited to legitimately owned devices. Proof of purchase or ownership verification may be required, and outcomes depend on device eligibility and Apple's official procedures where applicable.

3. Technical Compatibility & Verification

Unlock availability depends on the exact device model number, original locking carrier, IMEI status, and firmware/baseband revision. Inclusion of a model in our reference catalog does not mean every carrier variant or security patch is automatically supported; all requests require live verification on WhatsApp prior to service execution.

4. Payment Policy

Pay After a Successful Unlock: For most eligible unlocking services (including AT&T, Cricket, Verizon, Boost/DISH, Xfinity, Spectrum, most Android direct unlocks, and accepted Clean iCloud ownership assistance), payment is due upon successful completion of the agreed unlocking service.
Advance Payment Exceptions: Unlocking services for T-Mobile, MetroPCS / Metro by T-Mobile, and legacy Sprint devices require payment in advance after our team verifies your device's IMEI and confirms service eligibility on WhatsApp.

5. Customer Responsibilities

Customers are responsible for providing accurate device details (exact model number, 15-digit IMEI, original locking carrier, and baseband revision) and ensuring that the device hardware (SIM reader, cellular modem, and antennas) is in working physical condition.